Privacy policy

Mackintosh Branding attaches great importance to protecting your personal data. In this privacy policy we explain clearly which data we process, why we do so, how long we keep it and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. 1Who we are

   Mackintosh Branding is a strategic marketing, branding and communications agency based in Heerlen and registered with the Dutch Chamber of Commerce under number 14114197.

   Mackintosh Branding is the data controller for the processing of your personal data as described in this privacy policy. Our contact details can be found at the bottom of this page.

2. 2Which data we process

   We only process the personal data you provide to us yourself or that is necessary for our services. Depending on the contact, this may include:

   • first and last name;
   • company name and job title;
   • email address and phone number;
   • address and billing details;
   • the content of messages you send us via email, phone or social media;
   • data needed to carry out an assignment, such as supplied image and text material and channel login details;
   • technical data about your visit to our website, as described in our cookie statement.

3. 3Why we process your data

   We process your personal data for the following purposes:

   • to contact you and answer your questions or requests;
   • to draw up and carry out a quote or agreement;
   • to deliver our services, invoice and keep our records;
   • to keep you informed about our services, when you have given consent;
   • to comply with legal obligations, such as the tax retention obligation;
   • to improve our website and keep it functioning well.

4. 4Legal bases for processing

   We only process your personal data when there is a legal basis for it. Depending on the situation, we rely on:

   • the performance of an agreement with you;
   • your consent (which you can always withdraw);
   • a legal obligation;
   • our legitimate interest, for example to carry out our services and communication, weighing your privacy carefully.

5. 5How long we keep data

   We do not keep your personal data longer than necessary for the purposes for which it was collected.

   Data relating to an assignment or agreement is kept for the duration of the collaboration. Our financial records are subject to the statutory retention period of seven years. Data we process on the basis of your consent is kept until you withdraw that consent.

6. 6Sharing with third parties

   Mackintosh Branding does not sell your data to third parties and only shares it when necessary for our services or to comply with a legal obligation.

   For certain work we engage service providers, such as an accountant, hosting party, email and software suppliers or other specialists. Where the law requires it, we make data processing agreements with these parties so your data is well protected with them too.

7. 7Cookies and website statistics

   Our website uses cookies and similar techniques. How we handle these and which cookies we place is explained in our separate cookie statement.

8. 8Security of your data

   We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. This includes secure connections, access restriction and careful handling of data.

   Do you feel your data is not properly secured, or are there signs of misuse? Then please contact us.

9. 9Your rights

   Under the GDPR you have a number of rights regarding your personal data:

   • the right to access the data we process about you;
   • the right to correct inaccurate or incomplete data;
   • the right to have your data erased;
   • the right to withdraw consent you have given;
   • the right to restrict processing;
   • the right to object to processing;
   • the right to data portability.

   Would you like to exercise one of these rights? Send a request to info@mackintoshbranding.com. We respond as quickly as possible, but no later than within four weeks.

10. 10Filing a complaint

    Do you feel we do not handle your personal data with care? Then we would be happy to discuss it with you. You also always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority for privacy.

11. 11Changes to this privacy policy

    Mackintosh Branding may adjust this privacy policy from time to time, for example when our services or laws and regulations give reason to do so. The most current version can always be found on this page.

12. 12Contact

    Do you have questions about this privacy policy or the way we handle your data? Then feel free to contact us using the details below.